PART 1: GLOBAL DEFINITIONS APPLICABLE:

The following words or phrases shall bear the meaning stated below:

  1. “Member” shall mean the person who subscribed to any Mema product by means of electronic media on the https://mema.co.za website;
  2. “Customer” shall mean a member with a product subscription;
  3. “Affiliate” shall mean a “Customer” who opted in for the optional Uni-level business program subscription for “Affiliate” membership;
  4. “Connecta ” shall mean a member who opted in for the optional Uni-level business program subscription for “Connecta” membership;

 PART 2: FEES:

  1. Monthly Uni-Level business program:

  • For “Affiliate” membership: R30 (discontinued as of 16 September 2021)
  • For ” Connecta” membership: R130
  1. Annual Membership Fee:

  • “Affiliate -”, and “Connecta ” members pay an annual Membership Fee of 100 ZAR on their anniversary month.
  • “Super Connecta” members pay an annual Membership Fee of 300 ZAR on their anniversary month.

PART 3: GENERAL TERMS AND CONDITIONS:

  1. Cancellation

  • Cooling – off Period: A member may cancel his/her business subscription which shall be no more than 5 working days from signature of the agreement, and obtain reimbursement of any payment without any form of penalty.
  • After Cooling – off Period: A normal 30-day cancellation period is imposed. Payments made, and the cost of such deduction/s inside the 30-day cancellation period, are non-refundable.
  1. A member who markets the products, services and or benefits of MEMA shall operate his/her own business, is an independent contractor (for all purposes including tax and otherwise), and is not an employee, legal representative or agent of MEMA.
  2. A member shall, provided he/she is a paid-up Affiliate -, Connecta or Super Connecta member, be entitled to start earning on the customers he/she personally invited on a “as-and-when” basis, (every time the customer makes payment), as per earnings structure.
  3. The earnings structure refers to the monthly earn-able fees, as listed by MEMA from time to time, and in accordance with this listed terms and conditions.
  4. Mema may in its sole discretion and at any time alter the earnings structures and required qualifications, if Mema deems such alterations to be in the interest of itself and members.
  5. A member can terminate his association with Mema at any time, by means of writing.
  6. A member who terminates, or whose association with MEMA is terminated, shall lose his/her member status with MEMA and forfeit all rights in terms of this agreement.
  7. To be entitled to the benefits and earnings due as set out in this application and rules and policy document, a member must ensure that his/her membership remains active and valid and shall ensure that all membership fees are paid on time, as per agreement.
  8. MEMA shall not be held liable for any consequential or incidental damages caused by its breach, cancellation or suspension of this agreement, whether or not the possibilities for such damages are known to MEMA.
  9. A member will operate his/her business in such a manner and at all times to ensure that his/her conduct complies with the rules, policies of MEMA as per the agreed Code of Conduct.

PART 4: UPGRADE FEATURE:

A member’s product / membership type will not be upgraded automatically. The member must request so in writing if the functionality to upgrade is not available in his/her member’s portal.

PART 5: TRANSFER OF BUSINESS SUBSCRIPTION AND EARNINGS:

Only in the event of death of a member, all product subscriptions together with the Business Program will cease.

In such event, ownership of the membership can be transferred to a nominated beneficiary, whom will have the right to become the new member, on condition that such new member qualify to subscribe to any of the available products or benefits presented by MEMA, and that such beneficiary agree to comply with all the terms and conditions of the selected products and/or benefits.

PART 6: UNPAID PREMIUMS – GRACE PERIOD:

In the event that MEMA was unable to collect the balance due as per a member’s balance statement, such member will be offered a 7-day grace period after the “Calculation Period” has concluded to bring his/her account up to date, with the final payment date being the 22nd, and to be considered in the Final Recon for commission calculations.

Payments received after the 22nd will be processed towards the outstanding balance of a member, but will be excluded from the Final Recon.

Mema will process a double debit order, in the succeeding month if a payment is not received by the 22nd of the month.

PART 7: ELIGIBILITY TO EARN:

Customers are only eligible to benefits from the break-even incentive, while Affiliate -, and Connecta members are business members, making them eligible to earn commissions derived from share-able profits beyond break even.

Only members with and active and paid status are eligible to earn.

PART 8: SHARE-ABLE PROFITS:

Paid products and business program subscriptions from active members have a certain amount of profit in them.

Mema choose to share a percentage of these profits, which does not exceed 50%, back to the members who are responsible for moving a product, and done in accordance with the rewards and commission calculations.

PART 9: CALCULATION PERIOD AND DATE:

Commission:

The calculation period stretches from the 16th of a month to the 15th of the following month and calculated before or on the 22nd of every month.

Rewards (break-even incentives):

Calculated in accordance with the break-even incentive rule, as published from time to time.

PART 10: OFFSET OF EARNINGS:

Earnings are offset against the total monthly premium as payable under the agreement on the 2nd working day of the calendar day of the subsequent month.

PART 11: PROCESS OF COMMISSION & CALCULATIONS:

Earn 5% on the value of the share-able profits.

Example:

  • Share-able profit on R180 Connecta subscription = R155.00 (represents R7.75 @5%)
  • Share-able profit on R80 Affiliate subscription = R55.00 (represents R2.75 @5%)
  • Share-able profit on R50 Customer subscription = R25.00 (represents R1.75 @5%)

I.    Qualifying levels for AFFILIATE and CONNECTA members with LESS THAN 3 active and paid members on their LEVEL 1:

 Levels 1 – 4 @ 5% / Level

II.     For CONNECTA members with 3 or more active and paid members on their LEVEL 1:

  • Levels 1 – 4 @ 5% / Level
  • For every multiple of 3 Connecta members, you will be awarded a “CLUB 3” status   .
  • Every “CLUB 3” represents R230

You are NOT limited to the number of “CLUB 3’s” on your Level 1.

III.     For CONNECTA members with 9 or more active and paid members on their LEVEL 2:

  • Levels 1 – 4 @ 5% / Level
  • For every multiple of 9 Connecta members, you will be awarded a “CLUB 12” status, provided you have a “CLUB 3” status.
  • Every “CLUB 12” represents R680.

IV.     For CONNECTA members with 27 or more active and paid members on their LEVEL 3:

  • Levels 1 – 4 @ 5% / Level
  • For every multiple of 27 Connecta members, you will be awarded a “CLUB 39” status, provided you have a CLUB 12 status.
  • Every “CLUB 39” represents R1 680.

V.     For CONNECTA members with 81 or more active and paid members on their LEVEL 4:

  • Levels 1 – 10 @ 5% / Level
  • levels 11-15 @ 1% / Level
  • For every multiple of 81 Connecta members, you will be awarded a CLUB 120 status, provided you have a CLUB 39 status.
  • Every “CLUB 120” represents R3 180

PART 12: EARNING LEVELS:

Depending on the membership status, a member is eligible to earn on a range of levels:

  • “Customer” member: Level 1
  • “Affiliate” member: Levels 1 – 4
  • “Connecta” member: Levels 1 – 4
  • “SUPER Connecta” member with “Club 120” status: Levels 1 – 15

PART 13: PAYMENT OF EARNINGS DATE:

Earnings are paid on the 2nd working day (excluding Saturdays, Sundays and public holidays) of the next calendar month, following the 15th.

PART 14: ROLL-UP:

In an effort to keep the network compounded with active paying MEMBERS, MEMA will apply the roll-up system from time to time to remove memberships which have lapsed, members cancelled or has been suspended for reasons as per “Code of Conduct”.

In case of above occurrence, the “active” member will then be linked to the “active” sponsor of the lapsed, cancelled or suspended sponsor.

PART 15: SPILL OVER: (cancelled)

PART 16: REINSTATEMENT:

When a member reinstates his membership within 90 days of a cancellation or lapsed period, such member will be reassigned/instated under his/her previous sponsor, else such member may opt to be assigned under a new sponsor.

PART 17: ACCEPTANCE TO ABIDE BY THE CODE OF CONDUCT:

All members, when accepting this agreement, unilaterally and unconditionally agree to the terms and conditions as per the code of conduct, as publicly available on the Mema website.

Last updated: 7 October 2021

The principles can be interpreted by these keys:

  • Equal opportunity without regard to race, gender, ethnicity, age, sexual orientation/gender identity or religion.
  • “Give to get” – think of others’ interests first.
  • Accept responsibility for behavior.

All community and business networking aspects related to MEMA, including this website, as well as participation as a member, as that term is defined in website (“www.https://mema.co.za”), are subject to this Code of Conduct, including, without limitation, account names, profile content, comments, chat and forum activity, videos, e-mail or private messages, printed media, as well as conduct during general conversations.

In general, MEMA has the right to review any statements, material provided and manufactured by a member and instruct such member to remove and or amend such statements and material as deemed necessary.

Consequence of breach:

We trust our members to do what is right, but we also have to be clear that we take this seriously. Violation of this, or any part of this Code of Conduct, or the refusal to amend any is grounds for the suspension or termination of a member’s business membership, access to this website and/or use of the services on this website, in whole or in part, at MEMA’s sole discretion, and may not be limited to legal proceedings.

If you are aware of a breach of this Code, you are required to report it and a failure to do so may be treated as an action condoning. Please notify us at violations@mema.co.za if you believe this Code of Conduct has been violated.

Global definitions applicable:

The following words or phrases shall bear the meaning stated below:

  • “Mema” shall mean Mema Affiliate Marketing (PTY) Ltd with registration number 2013|037623|07.
  • “Member(s)” shall mean Customers, Affiliates, Connectas and Accredited Business Developers

The CODE:

Being a member, you agree to the following:

  • Positively promote MEMA, the products, services and stakeholders of MEMA to existing and future team members;
  • Immediately and truthfully identify yourself as a member to a prospective customers and the nature of the MEMA products and purpose for the approach;
  • Explain and demonstrate the product/s offered as accurate and complete, in particular with regard to price and cooling-off periods, and only as per the updated and listed terms and conditions within this website;
  • Emphasis must be on placing the consumer in a position to make an informed decision by providing all the relevant details on the product and relevant pricing;
  • Respect the lack of commercial experience of consumers;
  • Disclose details and limitations of after-sales service, the name and address of the Underwriter/s, product, services and or benefit provider/s, and the remedial action as per product, service and benefit’s ‘Disclosure section” shall be clearly explained;
  • Marketing and advertisements shall conform to “The Code”, which is aligned both the Direct Marketing Association of South Africa (DMA) and Advertising Standards Authority of South Africa’s (ASA) marketing and advertising practices

Being a member, you agree NOT to engage in any of the following, even if they do not constitute a violation of any law:

  • Engage in any cash transactions between any member;
  • Make any verbal promises that are not backed by MEMA and are not printed in official literature issued by MEMA, that is representative;
  • Send or post any advertisements or promotional literature or mailings which contain any description, claims or illustrations, which directly or by implication are misleading about MEMA, the product, service and or benefits, or the income opportunity;
  • Refer to any testimonial or endorsement which is not authorized, not true, obsolete or otherwise no longer applicable, not related to their offer or used in any way likely to mislead the consumer;
  • Replicate, produce, sell or supply without written consent by MEMA Head-office any literature, advertisement and/or testimonial;
  • Refrain from using comparisons, which are likely to mislead, and which are incompatible with principles of fair competition. Points of comparison shall not be unfairly selected and shall be based on facts, which can be substantiated;
  • Defame MEMA, employees, directors and or shareholders of MEMA, and/ or any firm or product directly or by implication;
  • Take unfair advantage of the goodwill attached to the trade name and symbol of other organizations or their products;
  • Abuse the trust of individual consumers, or exploit a consumer’s age, illness, lack of understanding or lack of language knowledge;
  • Post of personal information (names, address, phone number, email, etc.) of another person;
  • Impersonate another individual, or falsely stating or misrepresenting affiliation with a person or entity;
  • Create “trolling” posts.(Trolling is deliberately posting false or provocative information in order to elicit responses from people who would not respond if they knew the motivation behind the post);
  • Make postings or statements or encouraging others to make postings or statements that are (i) vulgar, obscene, indecent, abusive, threatening bigoted, and/or hateful, and/or (ii) are racially offensive, harassing, disruptive, inflaming, intimidating, libellous, stalking, defaming, and/ or defrauding of any individual, entity, or group on any basis, including but not limited to age, gender, sexual orientation, ethnicity, race, religion, disability, and/or economic status;
  • Post material that advocates illegal activity, or discusses illegal activity with the intent to commit that legal activity;
  • Engage in acts that constitute “Flaming”; there is a difference between voicing a legitimate concern or grievance versus simply badmouthing or abusing someone or something;
  • Modify or falsifying the source of any content or information;
  • Distribute or disseminating inappropriate, unauthorized or unsolicited advertising or promotional material, Including, but not limited to, contests, sweepstakes, barter, junk mail, chain letters, and pyramid schemes;
  • Transmit or facilitating the transmission of any unsolicited bulk or commercial email (“Spam”), directly or indirectly, including or creating links or otherwise refer to external sites that violate this Code Of Conduct;
  • Post content with excessive frequency, that is duplicative, and/or that is inaccurate, such as designating for yourself a category in which you do not belong;
  • Attempt to access or search www.https://mema.co.za with any engine, software, tool, agent, device, or mechanism other than by the software or search agents provided by MEMA or generally available and industry recognized and approved third party web browsers (such as Microsoft Internet Explorer, Mozilla Firefox or Apple Safari); or “frame,” “mirror” or otherwise copy any portion of the website without MEMA’s express prior written authorization;
  • Flood, overload, or mail bomb any mail service or other part of the services of MEMA, or transmitting or transferring any harmful or disruptive viruses, worms, computer code, files, programs, or the equivalent;
  • Post or make statements or other material which are deemed inappropriate and/or defaming by MEMA in its sole discretion.
  • Contact any member and advise such member to consider cancelling their active Mema product and/or business subscription, irrespective the motive.
  • Keep record of login credentials (e.g., passwords) of any member you may have assisted during the registration process.

The use of social media platforms:

Brand reputation is the cornerstone of trust and power. It is the deciding factor for all credibility, gain, and opportunity. It is how we are perceived and remembered. Reputation is a legacy.

To minimize misrepresentation, limit the potential damage unofficial social media pages and support groups can cause, protect the reputation of the MEMA brand and instil trust amongst members, the following rules apply:

  • The explicit use of the word “Mema”, and/or official logo is prohibited to be used in the name of any social platform where such platform is not represented by an Accredited Business Developer (ABD), with an “Admin” role.
  • The following sentence must be included in the description of the page/group:
    • This is an UNOFFICIAL MEMA support page/group. Info on OFFICIAL pages/groups for MEMA can be obtained from the Member’s Portal.”

Conclusion:

This Code of Conduct is subject to change at any time in MEMA’s sole discretion by the posting of a revised Code of Conduct, and MEMA will notify members of any changes to the code.

As part of MEMA’s commitment to ensure members act in accordance with our values when they meet and interact with other people with MEMA related matters, we have developed this Code of Conduct, hereinafter referred to as “The Code”.

“The Code” provides principles to which all MEMA members are expected to adhere to and advocate, while it embodies rules regarding individual responsibilities in dealing with members and/or the general public, with MEMA related matters.

Last updated: 10 Aug 2021

MEMA makes every effort to ensure that we accurately represent our products, services and available business program benefits and income potential for members presented on the Mema Website (www.https://mema.co.za).

Potential earnings and income statements provided by us in any form or matter are estimates based on broad calculation assumptions. There is no guarantee that members will attain the indicated levels of income. Members must understand that the earnings and income statements will differ from individual to individual depending on their own ability to grow their business.

As with any business members’ results may vary, and each member’s success will be based on their background, capacity, business experience, expertise, dedication and level of desire/motivation to succeed. We have no control over a members’ actions. There are, therefore, no guarantees concerning the level of success a member may experience.

Any testimonial and example which may be used is specific to that member’s results, which may or may not apply to the average member, and is not intended to represent or guarantee that every member will achieve the same or similar results.

There is no assurance that examples of past earnings can be duplicated in the future. We cannot guarantee future results and/or successes. Unknown risks in the business and on the internet that we cannot foresee may reduce members’ results.

The use of our information, products and services should be based on the prospective member undertaking a comprehensive appraisal of the business (conducting due diligence) and members agree that Mema is not liable for any success or failure of a member’s business that is directly or indirectly related to the purchase and use of our information, products, services and/or benefits.

Last updated: 10 Aug 2021

Rules of engagement

PART 1: GLOBAL DEFINITIONS APPLICABLE:

The following words or phrases shall bear the meaning stated below:

  1. “Member” shall mean the person who subscribed to any Mema product by means of electronic media on the https://mema.co.za website;
  2. “Customer” shall mean a member with a product subscription;
  3. “Affiliate” shall mean a “Customer” who opted in for the optional Uni-level business program subscription for “Affiliate” membership;
  4. “Connecta ” shall mean a member who opted in for the optional Uni-level business program subscription for “Connecta” membership;

 PART 2: FEES:

  1. Monthly Uni-Level business program:

  • For “Affiliate” membership: R30 (discontinued as of 16 September 2021)
  • For ” Connecta” membership: R130
  1. Annual Membership Fee:

  • “Affiliate -”, and “Connecta ” members pay an annual Membership Fee of 100 ZAR on their anniversary month.
  • “Super Connecta” members pay an annual Membership Fee of 300 ZAR on their anniversary month.

PART 3: GENERAL TERMS AND CONDITIONS:

  1. Cancellation

  • Cooling – off Period: A member may cancel his/her business subscription which shall be no more than 5 working days from signature of the agreement, and obtain reimbursement of any payment without any form of penalty.
  • After Cooling – off Period: A normal 30-day cancellation period is imposed. Payments made, and the cost of such deduction/s inside the 30-day cancellation period, are non-refundable.
  1. A member who markets the products, services and or benefits of MEMA shall operate his/her own business, is an independent contractor (for all purposes including tax and otherwise), and is not an employee, legal representative or agent of MEMA.
  2. A member shall, provided he/she is a paid-up Affiliate -, Connecta or Super Connecta member, be entitled to start earning on the customers he/she personally invited on a “as-and-when” basis, (every time the customer makes payment), as per earnings structure.
  3. The earnings structure refers to the monthly earn-able fees, as listed by MEMA from time to time, and in accordance with this listed terms and conditions.
  4. Mema may in its sole discretion and at any time alter the earnings structures and required qualifications, if Mema deems such alterations to be in the interest of itself and members.
  5. A member can terminate his association with Mema at any time, by means of writing.
  6. A member who terminates, or whose association with MEMA is terminated, shall lose his/her member status with MEMA and forfeit all rights in terms of this agreement.
  7. To be entitled to the benefits and earnings due as set out in this application and rules and policy document, a member must ensure that his/her membership remains active and valid and shall ensure that all membership fees are paid on time, as per agreement.
  8. MEMA shall not be held liable for any consequential or incidental damages caused by its breach, cancellation or suspension of this agreement, whether or not the possibilities for such damages are known to MEMA.
  9. A member will operate his/her business in such a manner and at all times to ensure that his/her conduct complies with the rules, policies of MEMA as per the agreed Code of Conduct.

PART 4: UPGRADE FEATURE:

A member’s product / membership type will not be upgraded automatically. The member must request so in writing if the functionality to upgrade is not available in his/her member’s portal.

PART 5: TRANSFER OF BUSINESS SUBSCRIPTION AND EARNINGS:

Only in the event of death of a member, all product subscriptions together with the Business Program will cease.

In such event, ownership of the membership can be transferred to a nominated beneficiary, whom will have the right to become the new member, on condition that such new member qualify to subscribe to any of the available products or benefits presented by MEMA, and that such beneficiary agree to comply with all the terms and conditions of the selected products and/or benefits.

PART 6: UNPAID PREMIUMS – GRACE PERIOD:

In the event that MEMA was unable to collect the balance due as per a member’s balance statement, such member will be offered a 7-day grace period after the “Calculation Period” has concluded to bring his/her account up to date, with the final payment date being the 22nd, and to be considered in the Final Recon for commission calculations.

Payments received after the 22nd will be processed towards the outstanding balance of a member, but will be excluded from the Final Recon.

Mema will process a double debit order, in the succeeding month if a payment is not received by the 22nd of the month.

PART 7: ELIGIBILITY TO EARN:

Customers are only eligible to benefits from the break-even incentive, while Affiliate -, and Connecta members are business members, making them eligible to earn commissions derived from share-able profits beyond break even.

Only members with and active and paid status are eligible to earn.

PART 8: SHARE-ABLE PROFITS:

Paid products and business program subscriptions from active members have a certain amount of profit in them.

Mema choose to share a percentage of these profits, which does not exceed 50%, back to the members who are responsible for moving a product, and done in accordance with the rewards and commission calculations.

PART 9: CALCULATION PERIOD AND DATE:

Commission:

The calculation period stretches from the 16th of a month to the 15th of the following month and calculated before or on the 22nd of every month.

Rewards (break-even incentives):

Calculated in accordance with the break-even incentive rule, as published from time to time.

PART 10: OFFSET OF EARNINGS:

Earnings are offset against the total monthly premium as payable under the agreement on the 2nd working day of the calendar day of the subsequent month.

PART 11: PROCESS OF COMMISSION & CALCULATIONS:

Earn 5% on the value of the share-able profits.

Example:

  • Share-able profit on R180 Connecta subscription = R155.00 (represents R7.75 @5%)
  • Share-able profit on R80 Affiliate subscription = R55.00 (represents R2.75 @5%)
  • Share-able profit on R50 Customer subscription = R25.00 (represents R1.75 @5%)

I.    Qualifying levels for AFFILIATE and CONNECTA members with LESS THAN 3 active and paid members on their LEVEL 1:

 Levels 1 – 4 @ 5% / Level

II.     For CONNECTA members with 3 or more active and paid members on their LEVEL 1:

  • Levels 1 – 4 @ 5% / Level
  • For every multiple of 3 Connecta members, you will be awarded a “CLUB 3” status   .
  • Every “CLUB 3” represents R230

You are NOT limited to the number of “CLUB 3’s” on your Level 1.

III.     For CONNECTA members with 9 or more active and paid members on their LEVEL 2:

  • Levels 1 – 4 @ 5% / Level
  • For every multiple of 9 Connecta members, you will be awarded a “CLUB 12” status, provided you have a “CLUB 3” status.
  • Every “CLUB 12” represents R680.

IV.     For CONNECTA members with 27 or more active and paid members on their LEVEL 3:

  • Levels 1 – 4 @ 5% / Level
  • For every multiple of 27 Connecta members, you will be awarded a “CLUB 39” status, provided you have a CLUB 12 status.
  • Every “CLUB 39” represents R1 680.

V.     For CONNECTA members with 81 or more active and paid members on their LEVEL 4:

  • Levels 1 – 10 @ 5% / Level
  • levels 11-15 @ 1% / Level
  • For every multiple of 81 Connecta members, you will be awarded a CLUB 120 status, provided you have a CLUB 39 status.
  • Every “CLUB 120” represents R3 180

PART 12: EARNING LEVELS:

Depending on the membership status, a member is eligible to earn on a range of levels:

  • “Customer” member: Level 1
  • “Affiliate” member: Levels 1 – 4
  • “Connecta” member: Levels 1 – 4
  • “SUPER Connecta” member with “Club 120” status: Levels 1 – 15

PART 13: PAYMENT OF EARNINGS DATE:

Earnings are paid on the 2nd working day (excluding Saturdays, Sundays and public holidays) of the next calendar month, following the 15th.

PART 14: ROLL-UP:

In an effort to keep the network compounded with active paying MEMBERS, MEMA will apply the roll-up system from time to time to remove memberships which have lapsed, members cancelled or has been suspended for reasons as per “Code of Conduct”.

In case of above occurrence, the “active” member will then be linked to the “active” sponsor of the lapsed, cancelled or suspended sponsor.

PART 15: SPILL OVER: (cancelled)

PART 16: REINSTATEMENT:

When a member reinstates his membership within 90 days of a cancellation or lapsed period, such member will be reassigned/instated under his/her previous sponsor, else such member may opt to be assigned under a new sponsor.

PART 17: ACCEPTANCE TO ABIDE BY THE CODE OF CONDUCT:

All members, when accepting this agreement, unilaterally and unconditionally agree to the terms and conditions as per the code of conduct, as publicly available on the Mema website.

Last updated: 7 October 2021

Code of Conduct

The principles can be interpreted by these keys:

  • Equal opportunity without regard to race, gender, ethnicity, age, sexual orientation/gender identity or religion.
  • “Give to get” – think of others’ interests first.
  • Accept responsibility for behavior.

All community and business networking aspects related to MEMA, including this website, as well as participation as a member, as that term is defined in website (“www.https://mema.co.za”), are subject to this Code of Conduct, including, without limitation, account names, profile content, comments, chat and forum activity, videos, e-mail or private messages, printed media, as well as conduct during general conversations.

In general, MEMA has the right to review any statements, material provided and manufactured by a member and instruct such member to remove and or amend such statements and material as deemed necessary.

Consequence of breach:

We trust our members to do what is right, but we also have to be clear that we take this seriously. Violation of this, or any part of this Code of Conduct, or the refusal to amend any is grounds for the suspension or termination of a member’s business membership, access to this website and/or use of the services on this website, in whole or in part, at MEMA’s sole discretion, and may not be limited to legal proceedings.

If you are aware of a breach of this Code, you are required to report it and a failure to do so may be treated as an action condoning. Please notify us at violations@mema.co.za if you believe this Code of Conduct has been violated.

Global definitions applicable:

The following words or phrases shall bear the meaning stated below:

  • “Mema” shall mean Mema Affiliate Marketing (PTY) Ltd with registration number 2013|037623|07.
  • “Member(s)” shall mean Customers, Affiliates, Connectas and Accredited Business Developers

The CODE:

Being a member, you agree to the following:

  • Positively promote MEMA, the products, services and stakeholders of MEMA to existing and future team members;
  • Immediately and truthfully identify yourself as a member to a prospective customers and the nature of the MEMA products and purpose for the approach;
  • Explain and demonstrate the product/s offered as accurate and complete, in particular with regard to price and cooling-off periods, and only as per the updated and listed terms and conditions within this website;
  • Emphasis must be on placing the consumer in a position to make an informed decision by providing all the relevant details on the product and relevant pricing;
  • Respect the lack of commercial experience of consumers;
  • Disclose details and limitations of after-sales service, the name and address of the Underwriter/s, product, services and or benefit provider/s, and the remedial action as per product, service and benefit’s ‘Disclosure section” shall be clearly explained;
  • Marketing and advertisements shall conform to “The Code”, which is aligned both the Direct Marketing Association of South Africa (DMA) and Advertising Standards Authority of South Africa’s (ASA) marketing and advertising practices

Being a member, you agree NOT to engage in any of the following, even if they do not constitute a violation of any law:

  • Engage in any cash transactions between any member;
  • Make any verbal promises that are not backed by MEMA and are not printed in official literature issued by MEMA, that is representative;
  • Send or post any advertisements or promotional literature or mailings which contain any description, claims or illustrations, which directly or by implication are misleading about MEMA, the product, service and or benefits, or the income opportunity;
  • Refer to any testimonial or endorsement which is not authorized, not true, obsolete or otherwise no longer applicable, not related to their offer or used in any way likely to mislead the consumer;
  • Replicate, produce, sell or supply without written consent by MEMA Head-office any literature, advertisement and/or testimonial;
  • Refrain from using comparisons, which are likely to mislead, and which are incompatible with principles of fair competition. Points of comparison shall not be unfairly selected and shall be based on facts, which can be substantiated;
  • Defame MEMA, employees, directors and or shareholders of MEMA, and/ or any firm or product directly or by implication;
  • Take unfair advantage of the goodwill attached to the trade name and symbol of other organizations or their products;
  • Abuse the trust of individual consumers, or exploit a consumer’s age, illness, lack of understanding or lack of language knowledge;
  • Post of personal information (names, address, phone number, email, etc.) of another person;
  • Impersonate another individual, or falsely stating or misrepresenting affiliation with a person or entity;
  • Create “trolling” posts.(Trolling is deliberately posting false or provocative information in order to elicit responses from people who would not respond if they knew the motivation behind the post);
  • Make postings or statements or encouraging others to make postings or statements that are (i) vulgar, obscene, indecent, abusive, threatening bigoted, and/or hateful, and/or (ii) are racially offensive, harassing, disruptive, inflaming, intimidating, libellous, stalking, defaming, and/ or defrauding of any individual, entity, or group on any basis, including but not limited to age, gender, sexual orientation, ethnicity, race, religion, disability, and/or economic status;
  • Post material that advocates illegal activity, or discusses illegal activity with the intent to commit that legal activity;
  • Engage in acts that constitute “Flaming”; there is a difference between voicing a legitimate concern or grievance versus simply badmouthing or abusing someone or something;
  • Modify or falsifying the source of any content or information;
  • Distribute or disseminating inappropriate, unauthorized or unsolicited advertising or promotional material, Including, but not limited to, contests, sweepstakes, barter, junk mail, chain letters, and pyramid schemes;
  • Transmit or facilitating the transmission of any unsolicited bulk or commercial email (“Spam”), directly or indirectly, including or creating links or otherwise refer to external sites that violate this Code Of Conduct;
  • Post content with excessive frequency, that is duplicative, and/or that is inaccurate, such as designating for yourself a category in which you do not belong;
  • Attempt to access or search www.https://mema.co.za with any engine, software, tool, agent, device, or mechanism other than by the software or search agents provided by MEMA or generally available and industry recognized and approved third party web browsers (such as Microsoft Internet Explorer, Mozilla Firefox or Apple Safari); or “frame,” “mirror” or otherwise copy any portion of the website without MEMA’s express prior written authorization;
  • Flood, overload, or mail bomb any mail service or other part of the services of MEMA, or transmitting or transferring any harmful or disruptive viruses, worms, computer code, files, programs, or the equivalent;
  • Post or make statements or other material which are deemed inappropriate and/or defaming by MEMA in its sole discretion.
  • Contact any member and advise such member to consider cancelling their active Mema product and/or business subscription, irrespective the motive.
  • Keep record of login credentials (e.g., passwords) of any member you may have assisted during the registration process.

The use of social media platforms:

Brand reputation is the cornerstone of trust and power. It is the deciding factor for all credibility, gain, and opportunity. It is how we are perceived and remembered. Reputation is a legacy.

To minimize misrepresentation, limit the potential damage unofficial social media pages and support groups can cause, protect the reputation of the MEMA brand and instil trust amongst members, the following rules apply:

  • The explicit use of the word “Mema”, and/or official logo is prohibited to be used in the name of any social platform where such platform is not represented by an Accredited Business Developer (ABD), with an “Admin” role.
  • The following sentence must be included in the description of the page/group:
    • This is an UNOFFICIAL MEMA support page/group. Info on OFFICIAL pages/groups for MEMA can be obtained from the Member’s Portal.”

Conclusion:

This Code of Conduct is subject to change at any time in MEMA’s sole discretion by the posting of a revised Code of Conduct, and MEMA will notify members of any changes to the code.

As part of MEMA’s commitment to ensure members act in accordance with our values when they meet and interact with other people with MEMA related matters, we have developed this Code of Conduct, hereinafter referred to as “The Code”.

“The Code” provides principles to which all MEMA members are expected to adhere to and advocate, while it embodies rules regarding individual responsibilities in dealing with members and/or the general public, with MEMA related matters.

Last updated: 10 Aug 2021

Income Disclosure

MEMA makes every effort to ensure that we accurately represent our products, services and available business program benefits and income potential for members presented on the Mema Website (www.https://mema.co.za).

Potential earnings and income statements provided by us in any form or matter are estimates based on broad calculation assumptions. There is no guarantee that members will attain the indicated levels of income. Members must understand that the earnings and income statements will differ from individual to individual depending on their own ability to grow their business.

As with any business members’ results may vary, and each member’s success will be based on their background, capacity, business experience, expertise, dedication and level of desire/motivation to succeed. We have no control over a members’ actions. There are, therefore, no guarantees concerning the level of success a member may experience.

Any testimonial and example which may be used is specific to that member’s results, which may or may not apply to the average member, and is not intended to represent or guarantee that every member will achieve the same or similar results.

There is no assurance that examples of past earnings can be duplicated in the future. We cannot guarantee future results and/or successes. Unknown risks in the business and on the internet that we cannot foresee may reduce members’ results.

The use of our information, products and services should be based on the prospective member undertaking a comprehensive appraisal of the business (conducting due diligence) and members agree that Mema is not liable for any success or failure of a member’s business that is directly or indirectly related to the purchase and use of our information, products, services and/or benefits.

Last updated: 10 Aug 2021