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Welcome to MEMA

Mema MOBILE

Welcome to Mema MOBILE

We understand the importance for entrepreneurs to communicate cost effectively, making your voice heard, collaborate and closing the deals.

If you combine a good reception with available Internet Data, and you link it to a Soft-phone Application (which we provide) you are halfway there in cost savings since our interconnection charges to VODACOM, MTN, CELL C, TELKOM AND VIRGIN MOBILE are on average lower than that of a normal GSM call (during peak and after hours).

We have developed a mobile soft-phone application called "MemaMobi" (see pic below) which is currently compatible with Android devices (yes, we are currently working on the Apple version).

Mema Mobile

To download the app and become part of our test team - click HERE

 

Calls made between "MemaMobi" apps, except for the DATA you will be using, are absolutely free! No, it's not a typo... its gonna cost you "ZERO", "ZILCH", "NADA" and made possible because such calls are being routed through the Mema MOBILE exchange, which we control and can afford not to charge you for!

It's basically the same as making a WhatsApp call. The difference however is that calls are far more superior, due to the following factors:

  • Our servers are in South Africa and calls are therefore not being rerouted - latency reduced!
  • We're not making use of 3rd party exchanges- latency reduced!
  • We use the premier G.729 Codec.

But wait, that's not all!!

User will in the near future experience the following added features:

  1. Text functionality.
  2. Group calling and conferencing.
  3. Call recording.
  4. Video calling
  5. Webinar functionality

 Our Current Paid "MemaMobi" Packages: ( a FREE version will be made available)

Mema Mobi Option1.1 Mema Mobi Option2 Mema Mobi Option3 Mema Mobi Option4.1

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HERE ARE SOME MEMAMOBI RELATED QUESTIONS:

If you find any question related to the Mema Mobile not listed here, or have suggestions to improve this page, please contact us via the Contact Us page with your comments.

For the answers to each of the questions, please select one of the relevant links below:

  1. When using MemaMobi, how much DATA do I use?

  2. What is the minimum internet connection (speed) required to be able to make a VOIP call, using MemaMobi?

  3. What is VOIP?

  4. Are the calls any good quality I make through MemaMobi?

  5. Can I call any number using MemaMobi?

  6. How do I save money with MemaMobi?

  7. What benefits do I get with the MEMA Sim Card?

  8. What number will display when I call someone and what are my options?

  9. How do I check my call usage, charges, and settings?

  10. Is it possible to top-up with interconnection minutes, and if so, how?

  11. What is the length of the contract?

 

THE ANSWERS:

When using MemaMobi, how much data do I use?

0.5MB per minute, using the G.729 codec

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What is the minimum internet connection (speed) required to make OR receive a VOIP call, using MemaMobi?

You require a minimum of 30 Kbps or 0.030 Mbps UP-and-DOWNLOAD speed. A stable and basic 3G connection will provide this for you.

Bear in mind that Latency (Ping) and Jitter also plays a role:

  • Latency (Ping) should not exceed 150ms
  • Jitter should not exceed 40ms

You can do a speed test, free of charge, here to see whether you will be able to use and start saving on calls with MemaMobi.

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What is VOIP?

Same as Skype, or when you make a call using WhatsApp. You only use data to call someone, not your minutes or airtime from your exiting services provider. It will look and feel like a GSM call (a call made using "airtime"), but in fact it's a VOIP call (a call made using data). VOIP is the acronym for "Voice Over Internet Data".

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Are the calls any good quality I make through MemaMobi? 

We are currently using the same application in our office and in our call center, same as many companies and institutions currently have, and we are pretty happy about the quality and features it provides.

It must however be stressed that all calls, whether a GSM or VOIP calls, are dependent on the network infrastructure and congestion at certain times of the day and how the congestion on the towers are maintained and managed by our Mobile operators.

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 Can I call any number through MemaMobi?

Yes, you will be able to call any Mobile and Landline numbers anywhere in South Africa

Calls to International numbers are coming soon and pending contract finalization.

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How do I save money with MemaMobi?

Calls between MemaMobi Apps are free, except for the Data consumed. Data is by far cheaper than Airtime so you can expect to save plenty when making calls.

Calls from MemaMobi to Mobile - and Landline numbers are charged at R 0.50 (50 cents) per minute (billed per second). This is by far cheaper than the rates charged by service providers. Calls to these number are called "Interconnect Minutes" and charged by Vodacom, MTN, Cell C, Telkom and Virgin Active to connect you through their GSM towers.

You get Minimum 100 Interconnection minutes when you activate your account on any of our packages.

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What benefits do I get with the Mema Sim Card?

The Mema Sim Card is backed by the MTN network and we have negotiated discounted data prices with our service providers to ensure you can talk longer and surf more.

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What number will display when I call someone, and what are my options?

Once downloaded and enabled, the MemaMobi app is registered on the MEMA network and a new mobile number will be assigned and linked to the MemaMobi app. It is possible to "mask" the number to your current GSM number, but when someone else calls you from their MemaMobi app to your number, GSM will take priority and the call will come through to your GSM number which will relate in charges for the person calling you. For that and other practical and security related reasons, we will not be masking any numbers.

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How do I check my call usage, charges and settings?

Login to your member portal to view your account details and configuration settings.

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Is it possible to top-up with interconnection minutes, and if so, how?

Yes, it's possible via our Short Code service if you ran out of DATA, or by logging onto your member portal. You will be able to top up using your Credit card, Debit card or from your accumulated profits, derived from your MEMA Business. The cost to top up with another 100 minutes is R 50.00.

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 What is the length of the contract?

After the 1st month, you can renew the service on a "Pay-it-as-you-need-it" basis. When you renew it, your benefits will last for 30 days. What you don't use in the allocated 30 days, you forfeit.

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